Webinars

On this page you can find recordings for some webinars that you can watch to learn more about how to get the most of the HappyOrNot service.

Get to Know the HappyOrNot Reporting service

This 20-minute webinar is targeted to new users who have access to the HappyOrNot Reporting service.  It covers the basics of how to check your results. 

Using feedback to improve experiences

This 20 minute webinar is targeted to users who are using the HappyOrNot Reporting service to improve their CX. It provides tips and tricks on how to use HappyOrNot Reporting to design better experiences and how to create an action plan if problems arise.

Improve CX with real time insights

This 20-minute webinar is targeted to users who have Real Time Alerts enabled or are interested in learning more about it. It teaches the basics of how to use the Real Time Alerts and gives tips on how to use real time insights to fix issues before they escalate.