HappyOrNot helps you improve your service performance and become more productive, competitive, and profitable. The satisfaction of your customers and employees is a key indicator of your service performance success. With our approachable and easy-to-use Smileys products you can collect anonymous feedback and develop your customer and employee satisfaction comprehensively, based on daily data.
You get constant, immediate feedback from each customer encounter, with their visit fresh on their minds. With the continuous and comprehensive feedback that HappyOrNot provides, trends and patterns are easier to spot. As a result, you know exactly where to improve.
- Measure the satisfaction. Ask questions and collect daily feedback with our Smileys.
- Follow your results. Get feedback, analyze the results, and pinpoint problem areas.
- Improve your performance. Learn from successes and take action to improve your problem areas. Continue monitoring your data to see the impact of your efforts. Share your results on location and online, to both customers and employees.
Want to learn more about HappyOrNot and our services? Visit our main page.