Misuse Protection

Worried that your results are skewed by children playing with the Smileys or disgruntled people pushing the reds multiple times? No need. Smiley Terminals come with a built-in misuse protection that filters out repeated button presses.

You can select the minimum time to wait until the next button press (response) is included in the reports. The interval can be 1 second, 2 seconds, 3 seconds, 5 seconds, 10 seconds, 15 seconds or 30 seconds. If you are an Administrator, you can change the settings yourself. Otherwise, please contact our Customer Care at [email protected].

Note that if you change the response interval, all the reports for that survey, including past ones, will be changed accordingly. For example, if you change the interval from 1 second to 5 seconds, the number of responses given during the survey in the past will become smaller, changing the results.  All the button presses will still be saved, however, and only the way that they are being reported will change.