HappyOrNot is a great tool for staff recognition because it gives you constant data on your customer satisfaction development. You can, for example, have a small competition and give rewards based on the results.
Define your starting level and agree on a goal. Discuss also how everyone can have an impact on the results. It is important to make it clear that the improvement and development actions prompted by the results are not seen as temporary fixes.
After a longer period of time, from about 6 months to 1 year, take a look at the overall results and give recognition for the positive development of Happy Index, response rate, and overall positive feedback. When you’ve been using HappyOrNot for a full year, the best practice is to compare present results to results one year ago to take possible seasonal changes into consideration.