Here is an example template you can use to tell your employees about the HappyOrNot service:
Customer experience service HappyOrNot is about to launch!
Getting customer feedback used to be difficult and time-consuming. Not anymore! HappyOrNot Smileys are on their way to your store. Once up and running, the Smileys will measure customer experience. And it’s never been easier: the customer presses a button and the results are sent directly to the HappyOrNot Reporting service.
Thanks to HappyOrNot, getting positive feedback for great work is easier than ever. This is the chance for your team to shine!
- Assemble the Smileys and set them in place. The assembly is quick and easy.
- Encourage all customers to give feedback, and thank them for it!
- Once the results start coming in, participate in the reviews and share your insights with your colleagues and managers.
- Make sure the Smileys stay in place and wipe them daily with a soft cloth to keep them clean.